Team members are people that can log into your account and do things (like create incidents, update component statuses, and other management functions) to update your status page.
People who visit your page will have the option to opt-in to be notified when you update your status page in the future. This will allow them to be proactively notified when you're having issues, and will help you to avoid getting flooded by support tickets during downtime.
At this time, we aren't doing custom plans since they become pretty tough to manage over the long run of a company.
Technically, single sign-on can work with any IDP that is SAML 2.0 compliant -- this includes services like Okta, Ping Identity, OneLogin, and Bitium.
If you group your customers into different shards, clusters, or tenants, you'll likely want the ability to customer-specific status information. Individual Viewer Credentials (or Access Control) was built specifically to address this need. Request a demo if you're interested in learning more.
Email us at email@example.com with any questions, comments or feedback you have and we'll get back to you as soon as possible.