Campaign emails
Our system is experiencing issues where processing subscribers, segments, and tracking opens and clicks is currently delayed. Some campaign and journey sending is also affected. Some API calls may also be affected. Our team is working to resolve the issue as soon as possible.
The issue is now resolved, processes concerning subscribers and segments, as well as open and click tracking, have now all caught up. All emails have now sent, although some may have been delayed for up to 90 minutes. API calls may have also been delayed, or timed out, or experienced server issues during the affected window.
We will be undergoing scheduled maintenance on Sunday, 7 May 2023 at 04:00 AM UTC (see your timezone here) which will last approximately 1 hour.
Customers may experience interruptions when logged into their account during maintenance. Emails scheduled to send to (or exclude) segments will be delayed. Segment processing will be delayed.
We encourage you to pass this information along to any additional users on your account who may not see this message.
To be notified of future status and maintenance updates, please subscribe.
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Customers may experience interruptions when logged into their account during maintenance. Emails scheduled to send to (or exclude) segments will be delayed. Segment processing will be delayed.
To be notified of future status and maintenance updates, please subscribe.
The maintenance task is now done and we are currently verifying that everything is working as expected before resolving the status page. Thanks for your patience.
To be notified of future status and maintenance updates, please subscribe.
We have completed our scheduled maintenance.
To be notified of future status and maintenance updates, please subscribe.
Some customers may currently experience a short delay when sending a campaign. The majority of campaigns are sending without any issues, in isolated cases we are seeing a delay of around 30 minutes. We are working to resolve this as soon as we can. Thanks for your patience.
A fix has been implemented and we are verifying that everything is working as expected before resolving the status page. Customers should no longer experience any delays sending campaigns, though we are monitoring results.
The incident has now been resolved. Customers should no longer experience any delays sending campaigns.
Some customers may currently experience issues logging in and accessing their account. We are working to resolve this as soon as we can. Thanks for your patience.
As well as some customers not being able to access their account, email sending is currently impacted on a sub-section of accounts. We are continuing to work on resolving this as soon as we can. Thanks for your patience.
The incident has now been resolved and all accounts are accessible again. Emails scheduled to send during the incident may have been delayed.
We’ve received reports that some customers are having trouble sending campaigns. We are currently investigating and will keep you updated.
The incident has now been resolved. Customers should no longer experience issues with sending campaigns.
Some customers may experience issues accessing their account, sending email, delayed reporting statistics, and adding subscribers to lists.
A fix has been implemented and the incident is now resolved. Customers should no longer experience any issues.
Some customers may currently experience issues issues sending email, delayed reporting statistics, and adding subscribers to lists. We are working to resolve this as soon as we can. Thanks for your patience.
A fix has been implemented and we are verifying that everything is working as expected before resolving the status page. Customers should no longer experience any further issues sending, and reporting is catching up. We are continuing to monitor.
The incident has now been resolved.
Some customers may experience delays in campaign sending, as well as issues loading campaign drafts that include personalized previews.
A fix has been implemented and the incident is now resolved. Customers should no longer experience delays in campaign sending or issues loading campaign drafts.
We will be undergoing scheduled maintenance on Sunday, 03 Oct 2021 at 03:00 AM UTC (see your timezone here) which will last approximately 4 hours. Our application will become unavailable during this maintenance.
Customers will not be able to log into our site, use the application, or send emails during this maintenance window. For more details, please visit our FAQ.
To be notified of future status and maintenance updates, please subscribe.
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Customers will not be able to log into our site, use the application, or send emails during this maintenance window. For more details, please visit our FAQ.
To be notified of future status and maintenance updates, please subscribe.
The maintenance task is now done but our engineers are currently verifying that everything is working as expected before resolving the status page. Thanks for your patience.
To be notified of future status and maintenance updates, please subscribe.
We have completed our scheduled maintenance. Emails that were queued to send during the maintenance window may have been delayed. Users may temporarily see some residual slowness in the app.
To be notified of future status and maintenance updates, please subscribe.
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Customers will not be able to log into our site, use the application, or send emails during this maintenance window. For more details, please visit our FAQ.
To be notified of future status and maintenance updates, please subscribe.
We will be undergoing scheduled maintenance on Sunday, 19 Sep 2021 at 04:00 AM UTC (see your timezone here) which will last approximately 4 hours. Our application will become unavailable during this maintenance.
Customers will not be able to log into our site, use the application, or send emails during this maintenance window. For more details, please visit our FAQ.
To be notified of future status and maintenance updates, please subscribe.
The maintenance task is now done but our engineers are currently verifying that everything is working as expected before resolving the status page. Thanks for your patience.
To be notified of future status and maintenance updates, please subscribe.
We have completed our scheduled maintenance. Emails that were queued to send during the maintenance window may have been delayed. Users may temporarily see some residual slowness in the app.
To be notified of future status and maintenance updates, please subscribe.
We have completed our scheduled maintenance. Emails that were queued to send during the maintenance window may have been delayed. Users may temporarily see some residual slowness in the app.
To be notified of future status and maintenance updates, please subscribe.