Login and account access issues

Incident Report for Campaign Monitor

Resolved

The issue with logins and account access has been resolved.

Posted Aug 31, 2020 - 13:55 PDT

Monitoring

A fix has been deployed for the login issue, and we are currently monitoring this component while we await further information.

Posted Aug 31, 2020 - 13:44 PDT

Update

We are continuing to investigate the reported issues with logging in and accessing accounts.

Posted Aug 31, 2020 - 13:21 PDT

Investigating

We are currently investigating reports of users being unable to log in and access accounts.

Posted Aug 31, 2020 - 12:54 PDT

This incident affected: Web Application (Log In & Access).