This incident is now resolved. We have received new reports of new potential issues that we are currently investigating. If confirmed, we will report on those as a new, separate incident. Thanks for your patience.
Posted Mar 24, 2020 - 15:47 PDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Mar 24, 2020 - 13:48 PDT
Identified
The issue has been identified and a fix is being implemented.
Posted Mar 24, 2020 - 13:09 PDT
Update
We are continuing to investigate this issue.
Posted Mar 24, 2020 - 13:09 PDT
Update
We are continuing to investigate this issue.
Posted Mar 24, 2020 - 13:08 PDT
Update
We are continuing to investigate this issue.
Posted Mar 24, 2020 - 13:01 PDT
Update
We are continuing to investigate this issue.
Posted Mar 24, 2020 - 12:50 PDT
Update
We are continuing to investigate this issue.
Posted Mar 24, 2020 - 12:23 PDT
Investigating
We've received reports from a few customers about the following issues:
-Errors loading Journeys in the Workflow Editor -Delayed Campaign tracking -Subscriber list exports -Integrations that connect to the API via OAuth
We are currently investigating. Thank you for your patience!
Posted Mar 24, 2020 - 12:14 PDT
This incident affected: Web Application (Campaign Reports (Opens, Clicks, WorldView), Journeys, Lists) and API (API Endpoint).