Campaign reports will be delayed as our system processes a backlog of subscriber engagement data.

Incident

Campaign reports will be delayed as our system processes a backlog of subscriber engagement data.

Status: closed

Start:

End:

Duration: 30 minutes

Affected Components:

Web application Campaign reporting (opens, clicks, Worldview)

Update

2021-06-08T16:27:00.0000000Z

Campaign reports (including transactional emails) will be delayed as the system processes a backlog of subscriber engagement data. This is related to the earlier incident that also affected campaign sending for some users, which has now been resolved.

Update

2021-06-08T16:38:00.0000000Z

Transaction email reporting has now caught up.

Update

2021-06-08T16:53:00.0000000Z

The incident has now been resolved. Customers should no longer experience delayed campaign reporting.

Resolved

2021-06-08T16:57:00.0000000Z

The incident has now been resolved. Customers should no longer experience delayed campaign reporting.