Campaign Monitor Status

All Systems Operational

Web Application Operational

Campaign Reports (Opens, Clicks, WorldView) Operational

Campaign Creation & Previews Operational

Email Builder Operational

Journeys Operational

Lists Operational

Segment Processing Operational

Hosted Subscribe Forms Operational

Insights Operational

Templates Operational

Design & Spam Testing Operational

Payment Gateway Operational

Email Image Hosting Operational

CSS & JavaScript Operational

Email Sending Operational

Email Campaigns & Journeys Operational

Transactional Email Operational

Preview emails Operational

API Operational

API Endpoint Operational

Webhooks Operational

Transactional SMTP Server Operational

Marketing Site Operational

Help site and contact form Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jul 20, 2019

No incidents reported today.

Jul 19, 2019

No incidents reported.

Jul 18, 2019

No incidents reported.

Jul 17, 2019

No incidents reported.

Jul 16, 2019

No incidents reported.

Jul 15, 2019

Intermittent issues with Transaction email.

Resolved - After some monitoring, the transactional service is fully operational. Apologies for any inconvenience caused.
Jul 15, 07:27 PDT

Monitoring - The engineering team have managed to resolve the issues affecting Transactional and everything is back to normal once again. We'll monitor the feature before fully resolving.
Jul 15, 06:51 PDT

Identified - The team are working on an intermittent issue that's affecting transactional email. Some customers may see delayed sending or errors. As soon as we've got more details, we'll add them here.
Jul 15, 06:24 PDT

Jul 14, 2019

No incidents reported.

Jul 13, 2019

No incidents reported.

Jul 12, 2019

No incidents reported.

Jul 11, 2019

No incidents reported.

Jul 10, 2019

No incidents reported.

Jul 9, 2019

No incidents reported.

Jul 8, 2019

Issues importing subscribers

Resolved - The issue is now resolved and subscribers can be imported again. Any imports that were attempted during the incident should have now completed.
Jul 8, 17:19 PDT

Investigating - Some customers may not be able to import subscribers, either via a file, or manually. We're working on the issue and will provide more updates.
Jul 8, 16:42 PDT

Delays in Processing Segments

Resolved - Segments are now processing normally and any existing segments that were delayed have now completed. This includes any Jourrney affected.
Jul 8, 13:11 PDT

Identified - Our engineers have identified an issue with segments and are working towards a resolution as quickly as they can. In the meantime, some customers will see a delay in processing their segments, which in turn may affect any associated journeys.
Jul 8, 10:29 PDT

Jul 7, 2019

No incidents reported.

Jul 6, 2019

Scheduled Maintenance

Completed - We have completed our scheduled maintenance. Emails that were queued to send during the maintenance window may have been delayed. Users may temporarily see some residual slowness in the app.

To be notified of future status and maintenance updates, please subscribe above.
Jul 6, 21:58 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Customers will not be able to log into our site, use the application, or send emails during this maintenance window. For more details, please visit our FAQ.

To be notified of future status and maintenance updates, please subscribe.
Jul 6, 21:00 PDT

Scheduled - We will be undergoing scheduled maintenance on Sunday, 7th July at 04:00 AM UTC (see your timezone here) which will last approximately 1 hour. Our application will become unavailable during the maintenance.

Customers will not be able to log into our site, use the application, or send emails during this maintenance window. For more details, please visit our FAQ.

To be notified of future status and maintenance updates, please subscribe above.
Jun 30, 17:13 PDT