All Systems Operational
Web Application Operational
Campaign Reports (Opens, Clicks, Insights & WorldView) Operational
Segment Processing Operational
Email Builder Operational
Journeys Operational
Lists Operational
Design & Spam Testing Operational
Payment Gateway Operational
Email Image Hosting Operational
Hosted Subscribe Forms Operational
Templates Operational
Campaign Creation & Previews Operational
Email Sending Operational
Email Campaigns & Journeys Operational
Transactional Email Operational
Preview emails Operational
API Operational
API Endpoint Operational
Webhooks Operational
Transactional SMTP Server Operational
Marketing Site Operational
Help site and contact form Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Scheduled Maintenance Mar 23, 21:00-21:30 PDT
We will be undergoing scheduled maintenance on Sunday, 24th March at 04:00 AM UTC (see your timezone here) which will last approximately 30 mins. Our application will become unavailable during the maintenance.

Customers will not be able to log into our site, use the application, or send emails during this maintenance window. For more details, please visit our FAQ.

To be notified of future status and maintenance updates, please subscribe above.
Posted on Mar 17, 20:19 PDT
Past Incidents
Mar 20, 2019

No incidents reported today.

Mar 19, 2019
Resolved - The Email Builder is now working normally and there are no further issues with images in campaigns
Mar 19, 04:08 PDT
Monitoring - A fix has been implemented and images are now working as expected. We're monitoring the issue to avoid any further problems.
Mar 19, 04:05 PDT
Investigating - Some customers are seeing issues with images in Email Builder campaigns. Some images are appearing stretched and there are some issues with responsive images on mobile devices. Our engineering team have identified the issue and are working on fixing that now. We'd recommend holding off on sending email campaigns for a short period if possible. This issue doesn't effect custom coded campaigns or templates.
Mar 19, 04:02 PDT
Mar 18, 2019

No incidents reported.

Mar 17, 2019
Resolved - This incident has been resolved.
Mar 17, 23:53 PDT
Monitoring - Affected campaigns are beginning to send again. We'll monitor and resolve this incident once the issue is completely resolved.
Mar 17, 23:45 PDT
Identified - Some customers may see campaigns stuck sending. We've identified the issue and working on a fix right now. We'll provide another update shortly.
Mar 17, 23:34 PDT
Mar 16, 2019

No incidents reported.

Mar 15, 2019

No incidents reported.

Mar 14, 2019

No incidents reported.

Mar 13, 2019
Resolved - This incident has been resolved.
Mar 13, 18:01 PDT
Monitoring - Accounts are accessible again. We'll continue to monitor.
Mar 13, 17:55 PDT
Investigating - Some customers may be experiencing issues logging in and accessing their account. We're currently investigating and will provide further updates.
Mar 13, 17:53 PDT
Mar 12, 2019

No incidents reported.

Mar 11, 2019

No incidents reported.

Mar 10, 2019

No incidents reported.

Mar 9, 2019

No incidents reported.

Mar 8, 2019

No incidents reported.

Mar 7, 2019

No incidents reported.

Mar 6, 2019
Resolved - This incident has been resolved.
Mar 6, 20:21 PST
Monitoring - Customers should be able to edit and preview campaigns again. We'll continue to monitor.
Mar 6, 20:15 PST
Investigating - Some customers may be having trouble attempting to edit or preview emails. We're aware of the issue and investigating right now. We will provide another update shortly.
Mar 6, 20:11 PST