Campaign Monitor Status

All Systems Operational

Web Application Operational

Campaign Reports (Opens, Clicks, Insights & WorldView) Operational

Segment Processing Operational

Email Builder Operational

Journeys Operational

Lists Operational

Design & Spam Testing Operational

Payment Gateway Operational

Email Image Hosting Operational

Hosted Subscribe Forms Operational

Templates Operational

Campaign Creation & Previews Operational

Email Sending Operational

Email Campaigns & Journeys Operational

Transactional Email Operational

Preview emails Operational

API Operational

API Endpoint Operational

Webhooks Operational

Transactional SMTP Server Operational

Marketing Site Operational

Help site and contact form Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Apr 19, 2019

No incidents reported today.

Apr 18, 2019

No incidents reported.

Apr 17, 2019

Campaign and subscriber activity issues

Resolved - The team are happy with the platform, so we're good to resolve the incident. Thanks for your patience.
Apr 17, 02:53 PDT

Monitoring - The team have cleared all issues and are monitoring the platform to make sure everything is running smoothly again. We'll update the status to resolved when the team have finished their final checks.
Apr 17, 02:19 PDT

Update - We are continuing to work on a fix for this issue.
Apr 17, 00:43 PDT

Identified - We've identified the issue and working to have it resolved. Some campaign sending may be delayed, and reports showing lower than expected open and click rates, as some tracking data is delayed. Viewing some subscriber profiles may lead to errors.
Apr 17, 00:22 PDT

Investigating - Some accounts may be experiencing issues when creating or sending campaigns, viewing reports, or subscriber profiles. We're currently investigating and will provide another update soon.
Apr 16, 23:48 PDT

Apr 15, 2019

No incidents reported.

Apr 14, 2019

Problems sending campaigns

Resolved - Some accounts may have experienced campaigns becoming stuck sending between 22:30 PDT - 08:22 PDT (next day).
Apr 14, 22:30 PDT

Apr 13, 2019

Scheduled Maintenance

Completed - We have completed our scheduled maintenance. Emails that were queued to send during the maintenance window may have been delayed. Users may temporarily see some residual slowness in the app.

To be notified of future status and maintenance updates, please subscribe above.
Apr 13, 21:08 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Customers will not be able to log into our site, use the application, or send emails during this maintenance window. For more details, please visit our FAQ.

To be notified of future status and maintenance updates, please subscribe.
Apr 13, 20:59 PDT

Scheduled - We will be undergoing scheduled maintenance on Sunday, 14th April at 04:00 AM UTC (see your timezone here) which will last approximately 30 mins. Our application will become unavailable during the maintenance.

Customers will not be able to log into our site, use the application, or send emails during this maintenance window. For more details, please visit our FAQ.

To be notified of future status and maintenance updates, please subscribe above.
Apr 7, 21:43 PDT

Apr 12, 2019

No incidents reported.

Apr 11, 2019

No incidents reported.

Apr 10, 2019

No incidents reported.

Apr 9, 2019

No incidents reported.

Apr 8, 2019

No incidents reported.

Apr 7, 2019

Campaign sending issues

Resolved - Some campaigns scheduled to send between 19:00 PDT and 19:26 PDT may have been delayed for up to 30 minutes.
Apr 7, 19:00 PDT

Apr 6, 2019

No incidents reported.

Apr 5, 2019

Campaign sending issues

Resolved - This incident has been resolved.
Apr 5, 12:46 PDT

Monitoring - Affected campaigns are beginning to send again. We'll monitor and resolve this incident once the issue is completely resolved.
Apr 5, 12:38 PDT

Investigating - Some customers may see issues with campaigns sending. The issue has been identified and we are currently monitoring the situation. We’ll provide another update shortly.
Apr 5, 12:15 PDT