Campaign Monitor Status

All Systems Operational

Web Application Operational

Campaign Reports (Opens, Clicks, WorldView) Operational

Campaign Creation & Previews Operational

Email Builder Operational

Templates Operational

Journeys Operational

Lists Operational

Segment Processing Operational

Hosted Subscribe Forms Operational

Insights Operational

Design & Spam Testing Operational

Email Image Hosting Operational

CSS & JavaScript Operational

Payment Gateway Operational

Transactional Reports Operational

Email Sending Operational

Email Campaigns Operational

Transactional Email Operational

Journey Emails Operational

Preview Emails Operational

API Operational

API Endpoint Operational

Webhooks Operational

Transactional SMTP Server Operational

Marketing Site Operational

Help site and contact form Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Scheduled Maintenance Apr 17, 21:00-23:00 PDT

We are undergoing scheduled maintenance on Sunday, 18th April 2021 at 04:00 AM UTC (see your timezone here) which will last approximately 2 hours. Our application will become unavailable during this maintenance.

Customers will not be able to log into our site, use the application, or send emails during this maintenance window. For more details, please visit our FAQ.

To be notified of future status and maintenance updates, please subscribe above.
Posted on Apr 11, 16:39 PDT

Past Incidents

Apr 11, 2021

No incidents reported today.

Apr 10, 2021

No incidents reported.

Apr 9, 2021

No incidents reported.

Apr 8, 2021

No incidents reported.

Apr 7, 2021

No incidents reported.

Apr 6, 2021

No incidents reported.

Apr 5, 2021

No incidents reported.

Apr 4, 2021

No incidents reported.

Apr 3, 2021

No incidents reported.

Apr 2, 2021

No incidents reported.

Apr 1, 2021

Problems editing and sending regular campaigns

Resolved - Our engineers have been able to resolve the problems here. The application is now accessible and it's possible to edit and send campaigns without any issues.
Apr 1, 00:33 PDT

Monitoring - Our engineering team have been able to resolve the issues and it's now possible to access the application. We're currently monitoring the application closely to ensure our updates have resolved the issues as expected.
Apr 1, 00:19 PDT

Update - Our engineering team have made significant progress on resolving the issue and are currently verifying updates they have made before making the system accessible once again.
Apr 1, 00:14 PDT

Update - We are continuing to work on a fix for this issue.
Mar 31, 23:40 PDT

Identified - Our engineering team have identified the issue and are carrying out some updates to resolve this. The application will be inaccessible during this time. We're working to resolve this as quickly as possible.
Mar 31, 23:36 PDT

Investigating - We are currently seeing errors when attempting to edit and send regular campaigns. Our engineering team are aware of the problem and working to resolve this as soon as possible.
Mar 31, 23:17 PDT

Mar 31, 2021

Mar 30, 2021

No incidents reported.

Mar 29, 2021

Email builder errors

Resolved - The incident has now been resolved. Customers should no longer experience errors when editing emails in the email builder.
Mar 29, 21:42 PDT

Monitoring - A fix has been implemented and we are verifying that everything is working as expected before resolving the status page. Customers should no longer experience errors when editing emails in the email builder though we are monitoring results.
Mar 29, 21:34 PDT

Identified - Some customers may be seeing errors while editing emails in the email builder. We are working to resolve this as soon as we can. Thanks for your patience.
Mar 29, 21:06 PDT

Mar 28, 2021

No incidents reported.