All Systems Operational
Web Application Operational
Campaign Reports (Opens, Clicks, Insights & WorldView)   Operational
Segment Processing   Operational
Email Builder   Operational
Journeys   Operational
Lists   Operational
Design and Spam Testing   Operational
Payment Gateway   Operational
Email Image Hosting   Operational
Hosted Subscribe Forms   Operational
Templates   Operational
Email Sending Operational
Email Campaigns & Journeys   Operational
Transactional Email   Operational
Preview emails   Operational
API Operational
API Endpoint   Operational
Webhooks   Operational
Transactional SMTP Server   Operational
Marketing Site   Operational
Help site and contact form   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jun 24, 2018

No incidents reported today.

Jun 23, 2018

No incidents reported.

Jun 22, 2018

No incidents reported.

Jun 21, 2018

No incidents reported.

Jun 20, 2018

No incidents reported.

Jun 19, 2018

No incidents reported.

Jun 18, 2018

No incidents reported.

Jun 17, 2018

No incidents reported.

Jun 16, 2018

No incidents reported.

Jun 15, 2018

No incidents reported.

Jun 14, 2018

No incidents reported.

Jun 13, 2018

No incidents reported.

Jun 12, 2018
Resolved - The payment process has resolved their issue and all payments are working as expected. Apologies for any issues caused.
Jun 12, 04:00 PDT
Update - While we wait for our payment processor to resolve their issues, we've taken our payment processing offline. This means customers that have a card saved should be able to continue sending and we'll process the payments once the payment processor is back online.
Jun 12, 02:47 PDT
Monitoring - The issue is with our payment gateway and is affecting payments via Visa/Mastercard. Amex card payments (in USD) seem to be unaffected. We'll continue to monitor and will update with more details when they are available.
Jun 12, 02:14 PDT
Investigating - We're currently looking into this, but some of our customer payments are failing with the "Declined" message. This looks to be at our payment gateway rather than our application. More updates to follow.
Jun 12, 01:57 PDT
Jun 11, 2018
Resolved - We were able to identify the issue and have put a fix in place. All accounts are now fully accessible. Thank you for your patience!
Jun 11, 09:17 PDT
Investigating - Some of our customers may be experiencing issues accessing parts of the application and may also be seeing error messages. We are investigating and will update here once we know more. Thank you!
Jun 11, 08:25 PDT
Jun 10, 2018

No incidents reported.