All Systems Operational
Web Application Operational
Campaign Reports (Opens, Clicks, WorldView) Operational
Campaign Creation & Previews Operational
Email Builder Operational
Journeys Operational
Lists Operational
Segment Processing Operational
Hosted Subscribe Forms Operational
Insights Operational
Templates Operational
Design & Spam Testing Operational
Payment Gateway Operational
Email Image Hosting Operational
CSS & JavaScript Operational
Email Sending Operational
Email Campaigns & Journeys Operational
Transactional Email Operational
Preview emails Operational
API Operational
API Endpoint Operational
Webhooks Operational
Transactional SMTP Server Operational
Marketing Site Operational
Help site and contact form Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jul 20, 2019

No incidents reported today.

Jul 19, 2019

No incidents reported.

Jul 18, 2019

No incidents reported.

Jul 17, 2019

No incidents reported.

Jul 16, 2019

No incidents reported.

Jul 15, 2019
Resolved - After some monitoring, the transactional service is fully operational. Apologies for any inconvenience caused.
Jul 15, 07:27 PDT
Monitoring - The engineering team have managed to resolve the issues affecting Transactional and everything is back to normal once again. We'll monitor the feature before fully resolving.
Jul 15, 06:51 PDT
Identified - The team are working on an intermittent issue that's affecting transactional email. Some customers may see delayed sending or errors. As soon as we've got more details, we'll add them here.
Jul 15, 06:24 PDT
Jul 14, 2019

No incidents reported.

Jul 13, 2019

No incidents reported.

Jul 12, 2019

No incidents reported.

Jul 11, 2019

No incidents reported.

Jul 10, 2019

No incidents reported.

Jul 9, 2019

No incidents reported.

Jul 8, 2019
Resolved - The issue is now resolved and subscribers can be imported again. Any imports that were attempted during the incident should have now completed.
Jul 8, 17:19 PDT
Investigating - Some customers may not be able to import subscribers, either via a file, or manually. We're working on the issue and will provide more updates.
Jul 8, 16:42 PDT
Resolved - Segments are now processing normally and any existing segments that were delayed have now completed. This includes any Jourrney affected.
Jul 8, 13:11 PDT
Identified - Our engineers have identified an issue with segments and are working towards a resolution as quickly as they can. In the meantime, some customers will see a delay in processing their segments, which in turn may affect any associated journeys.
Jul 8, 10:29 PDT
Jul 7, 2019

No incidents reported.

Jul 6, 2019
Completed - We have completed our scheduled maintenance. Emails that were queued to send during the maintenance window may have been delayed. Users may temporarily see some residual slowness in the app.

To be notified of future status and maintenance updates, please subscribe above.
Jul 6, 21:58 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Customers will not be able to log into our site, use the application, or send emails during this maintenance window. For more details, please visit our FAQ.

To be notified of future status and maintenance updates, please subscribe.
Jul 6, 21:00 PDT
Scheduled - We will be undergoing scheduled maintenance on Sunday, 7th July at 04:00 AM UTC (see your timezone here) which will last approximately 1 hour. Our application will become unavailable during the maintenance.

Customers will not be able to log into our site, use the application, or send emails during this maintenance window. For more details, please visit our FAQ.

To be notified of future status and maintenance updates, please subscribe above.
Jun 30, 17:13 PDT