Some customers with dedicated IPs may currently experience delays in sending. We are working to resolve this as soon as we can. Thanks for your patience.

A fix has been implemented and we are verifying that everything is working as expected before resolving the status page. Customers should no longer experience sending delays though we are monitoring results.

The incident has now been resolved. Customers should no longer experience sending delays.

We’ve received reports that some customers are having trouble adding Mastercard payment cards. We recommend that any users encountering this error contact their card provider for assistance. We are currently investigating and will keep you updated.

The incident has now been resolved. Customers experiencing errors with Mastercard payment cards should contact their card provider for assistance.

Our Help center for standalone (non-agency) accounts will be undergoing scheduled maintenance on Sunday, 12 Nov 2023 at 05:00 AM UTC (see your timezone here) which will last approximately 5 hours.

The Help center at help.campaignmonitor.com will be unavailable during this time. The Campaign Monitor application and the Agency Help center at help.createsend.com will not be affected.

We encourage you to pass this information along to any additional users on your account who may not see this message.

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We have completed our scheduled maintenance.

To be notified of future status and maintenance updates, please subscribe.