Earlier delays in creating segments and other aspects of the application are now resolved.
Mar 16, 05:53 PDT
Journey emails continue to send normally, however some customers may notice a small delay in creating segments. This should be cleared up soon.
Mar 15, 23:15 PDT
We are no longer seeing delays with new Journey emails and previously delayed emails have been sent. However, our engineers continue to monitor the systems closely.
Mar 15, 20:03 PDT
We are currently seeing delays with Journey emails being sent out. Our engineers are working on resolving the issue and clearing the backlog.
Mar 15, 13:28 PDT
The backlog of journey emails is looking clear now. We will continue to monitor the backlog to ensure that we see no further problems before resolving the issue.
Mar 15, 11:50 PDT
Our engineers are continuing to work on clearing the backlog of Journey emails. Campaign reports and sign ups are no longer delayed and working normally.
Mar 15, 07:19 PDT
Campaign reports and sign ups are now up to date and there are no further delays. We are still seeing delays with journey emails being sent out and our team are working on clearing the backlog.
Mar 15, 04:54 PDT
Our engineers are continuing to work on processing a backlog of journey emails that are delayed. This issue will also cause a delay in opens, clicks and unsubscribe data appearing in reports and will effect new sign ups being added to subscriber lists. Our team are working on resolving this as quickly as possible.
Mar 15, 02:32 PDT
Our engineers have identified the cause of delays with journey emails. We're working to process the backlog of delayed emails as quickly as possible.
Mar 15, 01:19 PDT
Some customers may notice delays with certain journey emails. Our engineers are working on the issue as we speak.
Mar 14, 23:17 PDT