Resolved -
Our engineers have resolved the problem here. Campaign reporting will now be up to date, subscribers that signed up during this period will have now been added to lists and segments will have now finished processing.
Sep 27, 02:02 PDT
Investigating -
Some customers may experience delays with seeing subscribers added to their list, opens/clicks showing up on campaign reports and segments updating. Our engineers are looking into this as we speak.
Sep 26, 23:51 PDT
Resolved -
Our engineers have resolved the problem, segments are now updating normally. Any automated journey emails not triggered during this time, will now have been sent.
Sep 26, 04:56 PDT
Investigating -
We are investigating reports of problems creating and updating segments. This is effecting new segments when created in the application and updates of existing segments.
This may effect automated journeys that are triggered when a subscriber is added to a segment, those automated journeys may be delayed until the segment updates.
Our engineers are working on this now and will have this fixed as soon as possible.
Sep 26, 04:24 PDT
Resolved -
All issues we were seeing have now been resolved and the application is running normally for all users. Thank you very much for your patience!
Sep 18, 13:54 PDT
Investigating -
We are currently investigating some issues that have led to the application being unreachable for some of our users. The moment we have more information on this we will update the status. Thank you for your patience.
Sep 18, 13:17 PDT