All Systems Operational
Web Application Operational
Campaign Reports (Opens, Clicks, WorldView) Operational
Campaign Creation & Previews Operational
Email Builder Operational
Journeys Operational
Lists Operational
Segment Processing Operational
Hosted Subscribe Forms Operational
Insights Operational
Templates Operational
Design & Spam Testing Operational
Payment Gateway Operational
Email Image Hosting Operational
CSS & JavaScript Operational
Email Sending Operational
Email Campaigns & Journeys ? Operational
Transactional Email Operational
Preview emails Operational
API Operational
API Endpoint Operational
Webhooks Operational
Transactional SMTP Server Operational
Marketing Site Operational
Help site and contact form Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 20, 2019

No incidents reported today.

Oct 19, 2019

No incidents reported.

Oct 18, 2019

No incidents reported.

Oct 17, 2019

No incidents reported.

Oct 16, 2019

No incidents reported.

Oct 15, 2019

No incidents reported.

Oct 14, 2019

No incidents reported.

Oct 13, 2019

No incidents reported.

Oct 12, 2019
Completed - We have completed our scheduled maintenance. Emails that were queued to send during the maintenance window may have been delayed. Users may temporarily see some residual slowness in the app.

To be notified of future status and maintenance updates, please subscribe above.
Oct 12, 22:39 PDT
Verifying - The maintenance task is now done but our engineers are currently verifying that everything is working as expected before resolving the status page. Thanks for your patience.

To be notified of future status and maintenance updates, please subscribe above.
Oct 12, 22:12 PDT
Update - The maintenance task is progressing well but taking slightly longer than expected. We aim to have everything up and running shortly.

Customers will not be able to log into our site, use the application, or send emails during this maintenance window. For more details, please visit our FAQ.

To be notified of future status and maintenance updates, please subscribe above.
Oct 12, 21:54 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Customers are not able to log into our site, use the application, or send emails during this maintenance window. For more details, please visit our FAQ.

To be notified of future status and maintenance updates, please subscribe.
Oct 12, 21:00 PDT
Scheduled - We will be undergoing scheduled maintenance on Sunday, 13th Oct at 04:00 AM UTC (see your timezone here) which will last approximately 1 hour. Our application will become unavailable during this maintenance.

Customers will not be able to log into our site, use the application, or send emails during this maintenance window. For more details, please visit our FAQ.

To be notified of future status and maintenance updates, please subscribe above.
Oct 3, 16:13 PDT
Oct 11, 2019
Resolved - Campaign sending issues have now been resolved. Thank you for your patience as we worked to resolve the issue.
Oct 11, 11:58 PDT
Identified - Some customers may see campaigns stuck sending. We've identified the issue and working on a solution.
Oct 11, 10:27 PDT
Resolved - After a period of monitoring, there have been no more further issues and we're confident everything is now resolved.
Oct 11, 10:26 PDT
Monitoring - The engineering team have put another fix in place and we'll continue to monitor the application.
Please note: If you're experiencing issues accessing your account, please try again as this may well have also impacted the ability to login to some accounts.
Oct 11, 08:00 PDT
Identified - Unfortunately, it looks like the problem has returned and the engineering team are looking into resolving the latest issues.
Oct 11, 05:23 PDT
Resolved - After a period of monitoring, there have been no more further issues and we're confident everything is now resolved.
Oct 11, 04:25 PDT
Monitoring - Our engineering team have been able to make an update to resolve theses issue. We're currently monitoring this to ensure the changes we have implemented have resolved the problem permanently.
Oct 11, 04:03 PDT
Investigating - Our engineering team are aware that customers are seeing some general delays with importing and exporting subscribers. Customers will also see errors when creating campaigns using our Email Builder which mention that the HTML content has been lost. Our engineering team are working on resolving this now and we'll have more information as soon as it's available.
Oct 11, 03:28 PDT
Oct 10, 2019

No incidents reported.

Oct 9, 2019

No incidents reported.

Oct 8, 2019

No incidents reported.

Oct 7, 2019

No incidents reported.

Oct 6, 2019

No incidents reported.