All Systems Operational
Web Application Operational
Campaign Reports (Opens, Clicks, WorldView) Operational
Campaign Creation & Previews Operational
Email Builder Operational
Journeys Operational
Lists Operational
Segment Processing Operational
Hosted Subscribe Forms Operational
Insights Operational
Templates Operational
Design & Spam Testing Operational
Payment Gateway Operational
Email Image Hosting Operational
CSS & JavaScript Operational
Email Sending Operational
Email Campaigns & Journeys ? Operational
Transactional Email Operational
Preview emails Operational
API Operational
API Endpoint Operational
Webhooks Operational
Transactional SMTP Server Operational
Marketing Site Operational
Help site and contact form Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Nov 14, 2019

No incidents reported today.

Nov 13, 2019

No incidents reported.

Nov 12, 2019

No incidents reported.

Nov 11, 2019

No incidents reported.

Nov 10, 2019
Resolved - The caching issue has cleared, and we’re not seeing any signs of continued errors. If you’ve experienced an issue saving an Email Builder campaign, refreshing the Editor then advancing to the Preview should help.
Nov 10, 17:16 PST
Identified - Some customers may experience problems saving campaigns, importing lists, and/or accessing templates due to some caching issues. If you’ve experienced this, try refreshing the page, then attempting the action again.
Nov 10, 16:56 PST
Nov 9, 2019

No incidents reported.

Nov 8, 2019

No incidents reported.

Nov 7, 2019

No incidents reported.

Nov 6, 2019

No incidents reported.

Nov 5, 2019

No incidents reported.

Nov 4, 2019

No incidents reported.

Nov 3, 2019

No incidents reported.

Nov 2, 2019

No incidents reported.

Nov 1, 2019

No incidents reported.

Oct 31, 2019
Resolved - Issues with adding card details to accounts has now been fully resolved.
Oct 31, 11:32 PDT
Monitoring - Issues with adding card details to accounts has now been resolved. We're currently monitoring the situation to ensure there is any continued problems.
Oct 31, 11:24 PDT
Identified - Our engineering team are working to resolve this as soon as possible. It's not currently possible to add new card details to an account to pay. However, customers that already have card details saved in their accounts will not be affected, you will continue to be able to send campaigns and emails.
Oct 31, 10:39 PDT