All Systems Operational
Web Application Operational
Campaign Reports (Opens, Clicks, Insights & WorldView) Operational
Segment Processing Operational
Email Builder Operational
Journeys Operational
Lists Operational
Design & Spam Testing Operational
Payment Gateway Operational
Email Image Hosting Operational
Hosted Subscribe Forms Operational
Templates Operational
Campaign Creation & Previews Operational
Email Sending Operational
Email Campaigns & Journeys Operational
Transactional Email Operational
Preview emails Operational
API Operational
API Endpoint Operational
Webhooks Operational
Transactional SMTP Server Operational
Marketing Site Operational
Help site and contact form Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Apr 19, 2019

No incidents reported today.

Apr 18, 2019

No incidents reported.

Apr 17, 2019
Resolved - The team are happy with the platform, so we're good to resolve the incident. Thanks for your patience.
Apr 17, 02:53 PDT
Monitoring - The team have cleared all issues and are monitoring the platform to make sure everything is running smoothly again. We'll update the status to resolved when the team have finished their final checks.
Apr 17, 02:19 PDT
Update - We are continuing to work on a fix for this issue.
Apr 17, 00:43 PDT
Identified - We've identified the issue and working to have it resolved. Some campaign sending may be delayed, and reports showing lower than expected open and click rates, as some tracking data is delayed. Viewing some subscriber profiles may lead to errors.
Apr 17, 00:22 PDT
Investigating - Some accounts may be experiencing issues when creating or sending campaigns, viewing reports, or subscriber profiles. We're currently investigating and will provide another update soon.
Apr 16, 23:48 PDT
Apr 15, 2019

No incidents reported.

Apr 14, 2019
Resolved - Some accounts may have experienced campaigns becoming stuck sending between 22:30 PDT - 08:22 PDT (next day).
Apr 14, 22:30 PDT
Apr 13, 2019
Completed - We have completed our scheduled maintenance. Emails that were queued to send during the maintenance window may have been delayed. Users may temporarily see some residual slowness in the app.

To be notified of future status and maintenance updates, please subscribe above.
Apr 13, 21:08 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Customers will not be able to log into our site, use the application, or send emails during this maintenance window. For more details, please visit our FAQ.

To be notified of future status and maintenance updates, please subscribe.
Apr 13, 20:59 PDT
Scheduled - We will be undergoing scheduled maintenance on Sunday, 14th April at 04:00 AM UTC (see your timezone here) which will last approximately 30 mins. Our application will become unavailable during the maintenance.

Customers will not be able to log into our site, use the application, or send emails during this maintenance window. For more details, please visit our FAQ.

To be notified of future status and maintenance updates, please subscribe above.
Apr 7, 21:43 PDT
Apr 12, 2019

No incidents reported.

Apr 11, 2019

No incidents reported.

Apr 10, 2019

No incidents reported.

Apr 9, 2019

No incidents reported.

Apr 8, 2019

No incidents reported.

Apr 7, 2019
Resolved - Some campaigns scheduled to send between 19:00 PDT and 19:26 PDT may have been delayed for up to 30 minutes.
Apr 7, 19:00 PDT
Apr 6, 2019

No incidents reported.

Apr 5, 2019
Resolved - This incident has been resolved.
Apr 5, 12:46 PDT
Monitoring - Affected campaigns are beginning to send again. We'll monitor and resolve this incident once the issue is completely resolved.
Apr 5, 12:38 PDT
Investigating - Some customers may see issues with campaigns sending. The issue has been identified and we are currently monitoring the situation. We’ll provide another update shortly.
Apr 5, 12:15 PDT