All Systems Operational
Marketing Site Operational
Web Application Operational
Email Delivery Operational
Email Open and Link Tracking Operational
Email Image Hosting Operational
API Operational
Transactional SMTP Server Operational
Payment Gateway Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Mar 26, 2017

No incidents reported today.

Mar 25, 2017

No incidents reported.

Mar 24, 2017

No incidents reported.

Mar 23, 2017
Resolved - Test are now running as expected. If you do see any issues, please just let us know.
Mar 23, 08:24 PDT
Update - It is now possible to run design and spam tests, however we are continuing to see problems and in some cases tests are failing. We're working on resolving this as soon as possible.
Mar 22, 06:18 PDT
Identified - Our team are continuing to work on resolving this. We have turned off the ability to run tests temporarily.
Mar 22, 04:34 PDT
Investigating - Some customers may be affected by few or no results being returned. We're looking into the issue and hope to have full functionality restored as soon as possible.
Mar 21, 23:17 PDT
Mar 20, 2017

No incidents reported.

Mar 19, 2017

No incidents reported.

Mar 18, 2017

No incidents reported.

Mar 17, 2017

No incidents reported.

Mar 16, 2017
Resolved - Earlier delays in creating segments and other aspects of the application are now resolved.
Mar 16, 05:53 PDT
Update - Journey emails continue to send normally, however some customers may notice a small delay in creating segments. This should be cleared up soon.
Mar 15, 23:15 PDT
Monitoring - We are no longer seeing delays with new Journey emails and previously delayed emails have been sent. However, our engineers continue to monitor the systems closely.
Mar 15, 20:03 PDT
Investigating - We are currently seeing delays with Journey emails being sent out. Our engineers are working on resolving the issue and clearing the backlog.
Mar 15, 13:28 PDT
Update - The backlog of journey emails is looking clear now. We will continue to monitor the backlog to ensure that we see no further problems before resolving the issue.
Mar 15, 11:50 PDT
Update - Our engineers are continuing to work on clearing the backlog of Journey emails. Campaign reports and sign ups are no longer delayed and working normally.
Mar 15, 07:19 PDT
Monitoring - Campaign reports and sign ups are now up to date and there are no further delays. We are still seeing delays with journey emails being sent out and our team are working on clearing the backlog.
Mar 15, 04:54 PDT
Update - Our engineers are continuing to work on processing a backlog of journey emails that are delayed. This issue will also cause a delay in opens, clicks and unsubscribe data appearing in reports and will effect new sign ups being added to subscriber lists. Our team are working on resolving this as quickly as possible.
Mar 15, 02:32 PDT
Identified - Our engineers have identified the cause of delays with journey emails. We're working to process the backlog of delayed emails as quickly as possible.
Mar 15, 01:19 PDT
Investigating - Some customers may notice delays with certain journey emails. Our engineers are working on the issue as we speak.
Mar 14, 23:17 PDT
Mar 14, 2017
Resolved - Segments are now processing normally and any existing segments that were delayed have now completed.
Mar 14, 03:26 PDT
Update - New segments created as of now will save normally. However, existing segments continue to experience delays in processing at the moment. Our engineers are in the process of implementing a solution.
Mar 13, 23:52 PDT
Identified - Our engineers have identified the root of the issue and working towards a resolution as quickly as they can. In the meantime, some customers will continue to see a delay in processing their segments.
Mar 13, 22:30 PDT
Investigating - Some customers are currently seeing delays in creating and updating segments. Our engineers are working on this issue as we speak.
Mar 13, 22:00 PDT
Mar 12, 2017

No incidents reported.