Campaign Monitor Status

All Systems Operational

Web Application Operational

Campaign Reports (Opens, Clicks, WorldView) Operational

Campaign Creation & Previews Operational

Email Builder Operational

Journeys Operational

Lists Operational

Segment Processing Operational

Hosted Subscribe Forms Operational

Insights Operational

Templates Operational

Design & Spam Testing Operational

Payment Gateway Operational

Email Image Hosting Operational

CSS & JavaScript Operational

Email Sending Operational

Email Campaigns & Journeys Operational

Transactional Email Operational

Preview emails Operational

API Operational

API Endpoint Operational

Webhooks Operational

Transactional SMTP Server Operational

Marketing Site Operational

Help site and contact form Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Nov 14, 2019

No incidents reported today.

Nov 13, 2019

No incidents reported.

Nov 12, 2019

No incidents reported.

Nov 11, 2019

No incidents reported.

Nov 10, 2019

Issues saving campaigns and importing lists

Resolved - The caching issue has cleared, and we’re not seeing any signs of continued errors. If you’ve experienced an issue saving an Email Builder campaign, refreshing the Editor then advancing to the Preview should help.
Nov 10, 17:16 PST

Identified - Some customers may experience problems saving campaigns, importing lists, and/or accessing templates due to some caching issues. If you’ve experienced this, try refreshing the page, then attempting the action again.
Nov 10, 16:56 PST

Nov 9, 2019

No incidents reported.

Nov 8, 2019

No incidents reported.

Nov 7, 2019

No incidents reported.

Nov 6, 2019

No incidents reported.

Nov 5, 2019

No incidents reported.

Nov 4, 2019

No incidents reported.

Nov 3, 2019

No incidents reported.

Nov 2, 2019

No incidents reported.

Nov 1, 2019

No incidents reported.

Oct 31, 2019

Payment Issues

Resolved - Issues with adding card details to accounts has now been fully resolved.
Oct 31, 11:32 PDT

Monitoring - Issues with adding card details to accounts has now been resolved. We're currently monitoring the situation to ensure there is any continued problems.
Oct 31, 11:24 PDT

Identified - Our engineering team are working to resolve this as soon as possible. It's not currently possible to add new card details to an account to pay. However, customers that already have card details saved in their accounts will not be affected, you will continue to be able to send campaigns and emails.
Oct 31, 10:39 PDT